Syndicate Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Syndicate Casino in relation to your use of the website, account services, games and related features. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use Syndicate Casino.

Additional rules may apply to particular games, promotions, payment methods or features. Where additional rules are provided, they form part of these terms. If there is an inconsistency, the specific rules for the relevant service may apply to that service. You are responsible for reviewing the applicable information before taking part.

These terms may be updated from time to time to reflect changes to the website, services, legal requirements or operating practices. The latest version will be made available on the website. Your continued use of Syndicate Casino after an update means that you accept the revised terms. If a change is important, reasonable notice may be provided where appropriate.

Eligibility and lawful use

You must be legally entitled to use online gambling services in your location. You must meet the applicable minimum age requirement and comply with all laws that apply to you. Syndicate Casino should only be accessed from locations where online gambling is permitted. You are responsible for checking your local legal position before registering or playing.

You must not use the website if you are prohibited from gambling, have asked to be excluded, or are subject to any restriction that prevents you from using the services. Syndicate Casino may refuse access or close an account where it reasonably believes that a person is not eligible to play.

To use certain services, you may need to create a personal account and provide accurate, current and complete information. Information may include details needed to confirm your identity, age, location, payment arrangements or compliance with legal and responsible gambling requirements. You must update your information if it changes.

Only one account may be permitted per person unless the operator expressly allows otherwise. An account must be used only by the person in whose name it is registered. You must not create an account for another person, allow another person to use your account, or transfer your account to someone else.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it, and notify Syndicate Casino through the available support channels if you suspect unauthorised access. You should also use appropriate security measures on your own device and network.

Syndicate Casino may carry out identity, age, location, payment and other verification checks. You agree to provide documents or information that are reasonably required for these checks. If information cannot be verified, is misleading, or does not meet applicable requirements, access to an account or related transactions may be restricted, suspended or refused.

Prohibited activity

• Providing false, incomplete or misleading information.
• Using another person's payment method or account without proper authority.
• Attempting to bypass security, location controls, age checks or self-exclusion measures.
• Using software, devices, scripts or other methods designed to interfere with games or website systems.
• Exploiting errors, malfunctions or technical weaknesses.
• Using the website for fraud, money laundering, unlawful activity or any purpose unrelated to personal entertainment.
• Harassing staff, other players or service providers.

You may deposit funds using payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks by payment providers, financial institutions and the operator. A deposit may be delayed, declined or reversed for security, compliance or technical reasons.

You should only deposit money that you can afford to lose. Deposited funds are intended for use on the website and must not be used for unlawful purposes. You remain responsible for any fees, charges or exchange-rate costs imposed by your bank, card provider or another payment service.

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. Past results do not predict future results. No strategy can guarantee a win. You should review the rules and any displayed information before placing a wager.

A wager is generally accepted only when it is confirmed by the website. If a technical error, interruption or system fault affects a game or transaction, the operator may investigate and take reasonable action to correct the issue. This may include voiding an affected wager where permitted, correcting an obvious error or restoring the position that applied before the problem occurred.

Withdrawal requests may be subject to account verification, transaction checks and any applicable game or payment rules. Funds may be returned only through an available and approved payment method. Processing times can vary depending on verification, the selected payment provider, weekends, public holidays and circumstances outside the operator's control. Any applicable limits or conditions will be shown through the relevant service.

Promotions and bonuses

Promotions, bonuses and promotional offers are subject to their own terms. Those terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or withdrawal rules. You should read the full offer conditions before accepting or using a promotion. Syndicate Casino may withdraw or amend an offer where permitted, including where an error or suspected misuse has occurred.

Syndicate Casino supports safer gambling. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget and time limit before you play, take regular breaks, and never gamble with money needed for bills or essential expenses. Do not play when upset, under the influence of alcohol or drugs, or when gambling is affecting your relationships, work or wellbeing.

Tools and support options may be available to help you manage your play, such as deposit controls, time reminders, breaks, account restrictions or self-exclusion. If you feel that gambling is becoming difficult to control, stop playing and seek independent support from an appropriate Australian gambling support service or health professional. You may also request information about available safer gambling measures.

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, process transactions, verify identity and age, protect accounts, meet legal obligations, manage responsible gambling risks and improve the website. By using the services, you acknowledge that relevant information may need to be shared with service providers, payment providers or authorities where legally permitted or required.

Website availability and liability

The website may be changed, suspended or unavailable from time to time because of maintenance, updates, technical problems, network issues or circumstances outside reasonable control. No guarantee is given that the website or every feature will always be available, uninterrupted, secure or error-free.

To the extent permitted by law, Syndicate Casino is not responsible for loss caused by events outside reasonable control, interruption of communications, problems with your device or connection, unauthorised access resulting from your failure to protect account details, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under Australian consumer law.

Suspension, closure and governing law

An account may be suspended, restricted or closed where required for security, verification, responsible gambling, legal, regulatory or operational reasons, or where these terms have been breached. If an account is closed, any remaining balance will be handled in accordance with applicable law and relevant verification requirements. You may stop using the website at any time, subject to unresolved transactions or obligations.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not amount to a waiver of that provision. These terms are governed by the laws that apply in the relevant Australian jurisdiction, unless applicable law requires otherwise. Any dispute should first be raised through the available support process so it can be reviewed fairly.