Betting Rules

Syndicate Casino provides access to gambling products and services subject to applicable law and the rules published on the website. You are responsible for making sure that using the website is legal in your location. The website is intended for eligible adults only. You must not use the service if you are under the applicable legal gambling age, are prohibited from gambling, or are located in a place where online gambling is not permitted.

You must provide accurate, current and complete information when registering and whenever requested. An account must be used only by the person in whose name it is registered. You must keep your login information confidential and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you notify Syndicate Casino promptly that your account may have been accessed without permission.

Only one account may be permitted for each player unless the applicable account rules expressly allow otherwise. Creating duplicate accounts, using another person’s account, or attempting to avoid account controls may result in restrictions, suspension or closure. Where necessary, account activity may be reviewed to protect players, prevent fraud and meet legal or compliance obligations.

You must use your own funds and payment method when depositing or participating. You must not use the website for unlawful activity, money laundering, fraud, market manipulation or any other prohibited purpose. Syndicate Casino may decline, limit, suspend or cancel activity where there is a reasonable concern about security, identity, eligibility, responsible gambling or compliance with applicable requirements.

Acceptance of bets

A bet is generally treated as accepted only when it has been confirmed by the website and recorded in your account or betting history. Entering selections, viewing a confirmation screen or submitting a bet does not necessarily mean that the bet has been accepted. You should check the confirmation details before leaving the relevant page and report any apparent error as soon as possible.

Bets may be rejected, suspended, voided or corrected where there is a technical error, pricing error, communication failure, unauthorised activity, breach of these rules or another circumstance described in the applicable game or market rules. A bet cannot normally be changed or cancelled after acceptance unless the relevant rules specifically provide for this. You should ensure that your selections, stake and any other details are correct before confirming.

Each game or betting market may have its own rules. These rules may explain the available selections, minimum or maximum stakes, odds or returns, event conditions, result sources, settlement method, cancellation terms and the treatment of interruptions or abandoned events. The rules shown for the relevant product at the time of betting form part of the conditions applying to that bet.

You are responsible for reviewing the relevant rules before placing a bet. If a rule is unclear, do not proceed until you have obtained clarification through the available support or information channels. General website rules do not replace the specific rules for a game, event, market, tournament or promotion.

Results and settlement

Bets are settled using the result or information specified in the applicable rules. This may include an official result, a recognised result provider, a game outcome generated by the platform or another stated source. The result used for settlement may not always be the same as an informal report, broadcast description or later correction from an unrelated source.

Where an event is postponed, abandoned, interrupted, changed or completed under unusual circumstances, the outcome will be handled in accordance with the applicable market rules. Some bets may remain valid, while others may be void or settled in another way. The treatment of a changed venue, participant, format, start time or event status depends on the rules for that market.

If a clear error affects odds, game information, settlement or account records, Syndicate Casino may correct the error and adjust the affected transaction in accordance with the applicable terms. If a bet has been settled incorrectly, the balance may be corrected after review. You should retain relevant account records and notify the website if you believe an outcome or transaction is incorrect.

Technical interruptions

Internet connections, devices, payment services and online platforms can experience delays or interruptions. Syndicate Casino is not responsible for a bet that is not received, accepted or recorded because of a connection problem, device fault, system outage or other technical issue, subject to any rights that cannot legally be excluded. If the website displays an error, avoid repeatedly submitting the same transaction and check your account history before trying again.

Available payment methods, processing requirements and transaction conditions are displayed on the website or explained in the applicable account terms. You must use a payment method that is authorised for your account and belongs to you, unless an alternative arrangement is expressly permitted. Payments may be subject to verification, minimum or maximum transaction conditions, third-party processing rules and applicable legal requirements.

A deposit is generally credited only after it has been received and confirmed by the payment provider and the website. A transaction may be delayed, declined or reversed if funds are unavailable, information is incorrect, the payment method is not supported, verification is incomplete or a security review is required. You should not assume that a failed or pending payment has been completed until it appears correctly in your account.

Withdrawal requests may require identity, payment and account checks before they are processed. The website may request documents or additional information to confirm ownership, eligibility and the lawful source of funds. You must provide information that is genuine, readable and current. Processing arrangements can vary according to the selected method and any checks that apply.

Your account balance should be used only for permitted gambling activity and withdrawals. You must not attempt to withdraw funds belonging to another person or use the service to transfer funds between players. If a balance has been credited in error, you must notify Syndicate Casino and must not use those funds. An incorrect credit may be removed or recovered after review.

Any applicable fees, transaction limits, turnover conditions or payment restrictions will be shown in the relevant terms or transaction information. Before requesting a withdrawal, you should review the displayed requirements and check that your account details are correct. Syndicate Casino may delay or decline a transaction where doing so is necessary to comply with law, protect the account or investigate suspected misuse.

Promotions and offers

Promotions, bonuses, competitions and other offers are subject to their own terms. These terms may include eligibility requirements, qualifying activities, expiry dates, stake conditions, game restrictions, maximum values, withdrawal conditions and rules against abuse. You should read the complete offer terms before participating. If an offer term conflicts with a general website rule, the specific offer term may apply to that offer to the extent permitted by law.

Offers may be unavailable to some accounts or locations and may be changed, withdrawn or refused where permitted by the applicable terms. Attempts to misuse an offer, including creating accounts to obtain it repeatedly, coordinating activity improperly or using prohibited strategies, may result in the offer being removed and relevant activity being reviewed.

Complaints and disputed transactions

If you believe that a bet, payment, game result or account entry is incorrect, contact Syndicate Casino through the support channel made available on the website. Include enough information to identify the issue, such as the date, relevant transaction or bet reference, amount and a clear description of what happened. Do not send passwords or unnecessary sensitive information.

A complaint may be reviewed against account records, game data, payment information and the applicable rules. You should keep copies of confirmations, messages and other relevant records. If you are not satisfied with the outcome, follow the escalation or external dispute process described in the applicable Terms and Conditions or on the website.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never stake more than you can afford to lose. Keep track of your deposits, stakes, wins and losses, and take regular breaks. Avoid gambling when you are distressed, under the influence of alcohol or other substances, or trying to solve financial problems.

• Use available deposit, spending, time or session controls where they are offered.
• Consider a break or self-exclusion if gambling is becoming difficult to control.
• Do not chase losses or borrow money to gamble.
• Keep your account and gambling activity private from unauthorised users.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules may be updated from time to time. The version published on the website applies from its stated effective date, subject to any legal requirements. By continuing to use Syndicate Casino after an update, you acknowledge the revised rules. If you do not accept them, you should stop using the website and review the available account closure or self-exclusion options.