Cookies Policy
Syndicate Casino operates under licences issued by the Tobique Gaming Commission (licence number 0000002) and the Comoros Autorité de contrôle des jeux (AOFA), licence reference ALSI-202508056-FI2.
What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate correctly, improve performance and provide a more convenient experience.
Some cookies are placed directly by Syndicate Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online services. These third parties may process information collected through cookies in accordance with their own privacy notices and the arrangements they have with us.
Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can depend on its purpose and the settings used by the relevant service.
Similar technologies
We may also use technologies that perform a similar role to cookies. These may include pixels, tags, device identifiers, local storage and software development tools. In this policy, we use the term cookies to refer to cookies and similar technologies unless we explain otherwise.
How we use cookies
The types of cookies used on a website can change as features and services develop. In general, cookies may be used for the following purposes:
- Strictly necessary cookies: These support core website functions, including page navigation, account access, security features, session management and the operation of forms or other essential tools. The website may not work properly without these cookies.
- Preference cookies: These remember choices you make, such as language, region, display settings or other preferences, so that you do not need to enter them repeatedly.
- Performance and analytics cookies: These help us understand how visitors use the website, such as which pages are viewed, how visitors move through the website and whether pages or features are working as intended. The information is generally used in aggregated or statistical form.
- Security and fraud prevention cookies: These help identify unusual activity, protect accounts and sessions, support responsible access controls and reduce the risk of misuse, fraud or unauthorised activity.
- Functionality cookies: These support optional features and services that improve the website experience. If you do not allow these cookies, some features may be unavailable or may not operate as intended.
- Advertising or measurement cookies: Where used and permitted, these may help measure campaigns, understand interactions with promotional content or make online advertising more relevant. They may involve information about your browser, device or visits to websites.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with account information, device information or other data that can identify or relate to you. Any handling of personal information is subject to our Privacy Policy and applicable Australian privacy requirements.
We do not use cookies to remove your responsibility to protect your account or device. You should keep login details confidential, use security features available on your device and sign out when appropriate, particularly when using a shared or public device.
Cookie choices and browser controls
When available, you can use the cookie preference tool on the website to accept or reject optional categories of cookies. Your choices may be stored in a cookie so that the website can remember them. Strictly necessary cookies may continue to operate because they are required for core services, security or compliance-related functions.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser instructions differ, so you should refer to the help or settings area of your chosen browser.
- Deleting cookies may remove saved preferences and may require you to sign in or configure settings again.
- Blocking all cookies may affect website navigation, account functions, security checks and other essential features.
- Changing browser settings on one device may not change settings on another device or browser.
- Some third-party services may provide separate tools for managing their cookies or similar technologies.
- If you use a privacy or advertising control on your device, its operation may affect how website features and content are displayed.
Where applicable, your consent choices may be reviewed or changed through the website's cookie settings. If you clear your browser cookies, the preference tool may appear again and you may be asked to make a new selection.
Do not track signals
Some browsers and devices offer a Do Not Track setting or a similar signal. Because there is no single accepted technical standard for all such signals, the website may not respond to every setting in the same way. You can use the available cookie controls and browser privacy settings to manage your preferences.
Third-party services and links
The website may use third-party services to support functions such as security, analytics, performance monitoring, embedded content, customer support, payment processing or campaign measurement. These services may use cookies or related technologies on our behalf or independently. The information collected and the period for which it is retained may depend on the relevant third party's practices.
We aim to work with service providers that handle information appropriately and consistently with the purposes for which it is collected. However, third-party websites and services are not controlled by Syndicate Casino. If you follow a link to another website, you should review that website's privacy and cookie information before providing personal information or accepting cookies.
Links, tools or content provided by third parties do not necessarily mean that Syndicate Casino endorses those providers or their practices. We are not responsible for the privacy, security or cookie practices of external websites, applications or services that are outside our control.
Information that may be collected
Depending on the cookie and the service involved, information may include your IP address, browser type, device type, operating system, approximate location, pages viewed, links selected, visit times, referring website and interactions with website features. Information may also include identifiers assigned to your browser or device. We use this information for the purposes explained in this policy, our Privacy Policy or relevant notices provided at the time of collection.
Updates, privacy and contact
We may update this Cookies Policy when our website, technology, services, legal obligations or cookie practices change. The latest version will be made available on this page, together with the date it was last updated where applicable. You should review this page from time to time so that you understand how cookies are used.
This policy explains cookies only. Our Privacy Policy provides broader information about how Syndicate Casino may collect, use, disclose, store and protect personal information, as well as the choices and rights that may be available to you. Other terms may apply when you create an account, use gambling services or access particular features of the website.
If you have a question about this Cookies Policy, your cookie preferences or the handling of your personal information, please use the contact or support option made available on the Syndicate Casino website. Do not include unnecessary sensitive information in an initial enquiry. We may need to verify your identity before discussing account-related information or changing certain settings.
If you are in Australia, online gambling services may be subject to applicable laws, regulatory requirements and responsible gambling protections. Cookies do not change those requirements or the importance of using gambling services responsibly. If gambling is causing concern, consider using the account and safer gambling tools available on the website and seek independent support.
